The FrontLine Approach

Our Mission:

To provide total communications solutions, rapid response, and comprehensive construction understanding to a wide range of stakeholders while building and preserving relationships.

Our Approach:

Our team recognizes the substantial differences from project-to-project and tailors the correct public involvement tools to uniquely customize the needs of each project.

FrontLine has worked on a variety of projects including complex Design-Build projects, Construction Manager General Contractor (CMGC) projects, Bid-Build, Federal and State Environmental Studies, On-Call services, and infrastructure maintenance projects.

FrontLine delivers effective results and is known for its thorough approach and excellent solutions.

We apply proven communication principles to a variety of publics impacted and affected by transportation/infrastructure and construction issues. Our experience-based, no-surprise approach is simple:

• Build unquestionable trust
• Spearhead team-building with UDOT and subcontractors
• Provide accurate and timely information
• Find proactive solutions
• Deliver on our word to stakeholders
• Apply marketing experience to innovate approaches
• Remain flexible to changing circumstances
• Be true “public servants” and respect taxpayer money

FrontLine believes the best creative innovations are a direct result of professional problem-solving.

Our Goal:

To provide exceptional service to our customers, a stable and satisfying livelihood for our associates, and progressive ideas for better outcomes.

Our Vision:

Build our business by building our people so they love their work and enjoy serving our customers with a smile and can-do attitude.

Customer Critical Success Factors:

1. Excellent technical capability and performance
2. Excellent public involvement activities support force
3. Excellent innovation and performance enhancing approaches
4. Excellent personnel, trained to serve the customer, obtain results, and repeatedly retain and build the confidence of those we serve.

Internal Critical Success Factors:

1. Expense control
2. Competent, inspiring leadership
3. Continuous improvement
4. Commitment to technology
5. Best employer to work for in the state